Resetting your password on Snapchat is a straightforward process. This guide will walk you through the steps to regain access to your account and set a new password. It's important to note that Snapchat prioritizes account security, so they have implemented various measures to ensure that only the rightful account owner can perform a password reset.
Steps to Reset Your Snapchat Password

To reset your Snapchat password, you'll need access to the email address or phone number associated with your account. Here's a step-by-step guide to help you through the process:
1. Access the Snapchat Password Reset Page
Begin by opening a web browser on your device and navigating to the Snapchat password reset page. You can find this page by searching for "Snapchat password reset" in your preferred search engine. Alternatively, you can visit the Snapchat website and look for the "Forgot Password" link, typically found in the login section.
2. Enter Your Credentials
On the password reset page, you'll be prompted to enter your Snapchat username or the email address associated with your account. If you prefer, you can also enter your phone number instead. Snapchat will send a verification code to the provided contact method, so ensure you have access to it.
3. Verify Your Identity
After entering your username, email, or phone number, Snapchat will send a six-digit verification code to the contact method you provided. Check your email inbox or text messages for this code. Once you receive it, enter the code into the designated field on the password reset page.
4. Create a New Password
Once your identity is verified, you'll be prompted to create a new password for your Snapchat account. Snapchat has specific password requirements to enhance account security. These requirements typically include a minimum length, a mix of uppercase and lowercase letters, and the inclusion of numbers or special characters.
5. Confirm and Save Your New Password
After creating your new password, carefully review it to ensure it meets Snapchat's password requirements and is something you can remember. Then, confirm and save your new password. Snapchat may also ask you to answer your security questions as an additional security measure.
6. Login with Your New Password
Once you've successfully reset your password, you can log in to your Snapchat account using your new credentials. Ensure you remember your new password or store it securely to avoid future login issues.
Password Reset Options | Description |
---|---|
Email Address | Use the email address associated with your Snapchat account to receive a password reset link. |
Phone Number | Enter your phone number to receive a verification code via SMS for password reset. |
Security Questions | Answer the security questions you set up during account creation to verify your identity. |

Common Issues and Solutions

While the password reset process is generally straightforward, some users may encounter issues. Here are some common problems and their respective solutions:
1. "Snapchat Password Reset Email Not Received"
If you haven't received the password reset email, check your spam or junk folder as it may have been mistakenly filtered. If it's not there, ensure you've entered the correct email address associated with your Snapchat account. If the issue persists, contact Snapchat support for further assistance.
2. "Snapchat Password Reset Not Working"
If the password reset process isn't working, verify that you're using the correct username, email, or phone number associated with your account. Additionally, ensure you're entering the verification code correctly and that it hasn't expired. If the problem persists, try clearing your browser's cache and cookies, then restart the password reset process.
3. "Snapchat Password Reset Not Sending Verification Code"
If you're not receiving the verification code, check your email or text message settings to ensure Snapchat is allowed to send you messages. If the issue continues, contact Snapchat support, as there may be a temporary issue with their system.
4. "Snapchat Password Reset Security Questions Not Working"
If you're having trouble with your security questions, ensure you're entering the correct answers as set up during account creation. If you've forgotten the answers, you may need to contact Snapchat support to reset your security questions.
Can I reset my Snapchat password without a phone number or email address?
+No, Snapchat requires either a phone number or email address to verify your identity during the password reset process. Ensure you have access to either of these to proceed with resetting your password.
How long does it take to receive the Snapchat password reset email or SMS?
+Typically, it should take a few minutes to receive the password reset email or SMS. However, delays can occur due to various factors, such as network congestion or server issues. If you don’t receive the code within a reasonable time, try checking your spam folder or contacting Snapchat support.
What should I do if I keep getting the “incorrect username or password” error during login after resetting my password?
+If you’re encountering this error, verify that you’re entering the correct username and new password. Ensure you’ve copied the password correctly and that caps lock is not enabled. If the issue persists, try resetting your password again or contact Snapchat support for further assistance.